Customer Decision Journeys

Steve Schildwachter, CMO of BrightStar Care, joins Jack Monson of Social Joey and Liane Caruso of 1851 Franchise to discuss Customer Decision Journeys.

• * How do you start developing a customer journey for your brand? 
• * What will a customer journey look like in 2020 and beyond?
• * And, why do marketing funnels make no sense?!? (#wehatefunnels!)

We’ll also share more details on the Franchise Marketing Leadership Conference in Atlanta this June!

To connect with Steve, find him on Twitter at @SteveS1

 Thanks to Social Joey and Franchise Update Media for Supporting Social Geek Radio!